Open rules and honest measures

What you can check

• Partner assessment is published in plain words.
• Every request gets a named reply.
• Guarantees are written before work starts.
• We tell you when something is late.

How we know it works

• Replies on time.
• Deliveries on time.
• Defects found after hand-over.
• Customer scores, shared with the customer.

Read more on how we measure.